Zero Quality Control : Source Inspection and the Poka-Yoke System
Principles of Quality Costs : Principles, Implementation, and Use
Quality Improvement Tools & Techniques
Process Mastering: How to Establish and Document the Best Known Way to Do a Job
Data Quality for the Information Age (Artech House Computer Science Library)
Handbook for Productivity Measurement and Improvement
Root Cause Analysis : Simplified Tools and Techniques
Interpreting ISO 9000 For Services: Solutions From Registered Organizations
Benchmarking Basics : Looking for a Better Way (50-Minute Series)
Beyond Tqm : Tools & Techniques for High Performance Improvement
Quality and Me : Lessons from an Evolving Life
Quality Technician's Handbook, The
Implementing Tqm : Competing in the Nineties Through Total Quality Management
Iso 9000 and Beyond : From Compliance to Performance Improvement