Soft Selling in a Hard World : Plain Talk on the Art of Persuasion
Service That Sells! the Art of Profitable Hospitality
Zig Ziglar's Secrets of Closing the Sale/Audio Cassettes
Sales Closing for Dummies : A Reference for the Rest of Us (For Dummies)
Samurai Selling : The Ancient Art of Service in Sales
Brain Sell: Harnessing the Selling Power of Your Whole Brain
Tom Hopkins' Low Profile Selling
The Closers Part 2 : The Sales Closer's Bible Book Two
Tough Calls : Selling Strategies to Win over Your Most Difficult Customers
The Complete Guide to Telemarketing Management
900 Know-How : How to Succeed With Your Own 900 Number Business
Teleselling Techniques That Close the Sale
Selling by Phone : How to Reach and Sell to Customers
Successful Telephone Selling in the '90s
Complete Handbook of All-Purpose Telemarketing Scripts
Money-Making 900 Numbers : How Entrepreneurs Use the Telephone to Sell Information
Stephan Schiffman's Telemarketing
I'll Get Back to You; 201 Ways to Get People to Return Your Calls and Other Helpful Sales Tips