Virtual Selling : Going Beyond the Automated Sales Force to Achieve Total Sales Quality
Write on Target : The Direct Marketer's Copywriting Handbook
Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
Nonlinear Pricing : Theory & Applications (Wiley Trading Advantage Series)
Telephone Sales Management and Motivation Made Easy
The Power of Consultative Selling
New Rules for the New Economy : 10 Radical Strategies for a Connected World
Customer Relationship Management Systems: ROI and Results Measurement
Breakthrough Technology Project Management
Practical Management Science : Spreadsheet Modeling and Applications
Management of the Absurd : Paradoxes in Leadership
Best Practices : Building Your Business With Customer-Focused Solutions
The Ultimate Business Library : 50 Books That Shaped Management Thinking (Ultimate Business Series)